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Incident: EdgeAM Platform, CDN

Status
Resolved
Start at
Feb. 10, 2025, 8:20 a.m.
End at
Feb. 10, 2025, 1:09 p.m.
Affected
CDN
Purge
Image Stack
EdgeAM Platform
Control Panel
CDN
EdgeAM Platform
Resolved
Feb. 10, 2025, 1:09 p.m.

Service has been fully restored. Please contact the support team if you continue to experience difficulties.
Our apologies for any inconvenience this may have caused.

Monitoring
Feb. 10, 2025, 10:49 a.m.

The service has been restored and is being monitored.
Once the incident is resolved, we will provide you with an update.

Identified
Feb. 10, 2025, 8:55 a.m.

Our engineering team have identified the cause of the issue and already working to resolve it. As soon as we have more information about the case, we will provide you with an update.
We apologize for the inconvenience this may cause.

Investigating
Feb. 10, 2025, 8:20 a.m.

The service may be partially unavailable due to operational difficulties.

We will keep you updated on the incident.
Our apologies for any inconvenience this may cause.