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Incident: Support Ticket System

Status
Resolved
Start at
Oct. 21, 2025, 8:16 a.m.
End at
Oct. 21, 2025, 11:53 a.m.
Affected
EdgeAM Platform
Support Ticket System
EdgeAM Platform
Resolved
Oct. 21, 2025, 11:53 a.m.

Service has been fully restored. Please contact the support team if you continue to experience difficulties.
Our apologies for any inconvenience this may have caused.

Monitoring
Oct. 21, 2025, 8:25 a.m.

The service has been restored and is being monitored.
Once the incident is resolved, we will provide you with an update.

Investigating
Oct. 21, 2025, 8:16 a.m.

The service may be temporarily unavailable due to operational difficulties.

We will keep you updated on the incident.
Our apologies for any inconvenience this may cause.