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Incident: Billing, Signing up | EdgeAM Platform

Status
Resolved
Start at
Dec. 25, 2025, 8:01 a.m.
End at
Dec. 25, 2025, 8:09 a.m.
Affected
EdgeAM Platform
Billing
Signing up
EdgeAM Platform
Resolved
Dec. 25, 2025, 8:09 a.m.

Service has been fully restored. Please contact the support team if you continue to experience difficulties.
Our apologies for any inconvenience this may have caused.

Identified
Dec. 25, 2025, 8:04 a.m.

Our engineering team have identified the cause of the issue and already working to resolve it. As soon as we have more information about the case, we will provide you with an update.
We apologize for the inconvenience this may cause.

Investigating
Dec. 25, 2025, 8:01 a.m.

The service may be partially unavailable due to operational difficulties.

We will keep you updated on the incident.
Our apologies for any inconvenience this may cause.