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Incident: EdgeAM Platform | Support Ticket System

Status
Resolved
Start at
Nov. 18, 2025, 12:10 p.m.
End at
Nov. 18, 2025, 6:51 p.m.
Affected
EdgeAM Platform
Support Ticket System
EdgeAM Platform
Resolved
Nov. 18, 2025, 6:51 p.m.

Service has been fully restored. Please contact the support team if you continue to experience difficulties.
Our apologies for any inconvenience this may have caused.

Monitoring
Nov. 18, 2025, 4:30 p.m.

The service has been restored and is being monitored.
Once the incident is resolved, we will provide you with an update.

Investigating
Nov. 18, 2025, 12:10 p.m.

The service may be temporarily unavailable due to operational difficulties.

We will keep you updated on the incident.
Our apologies for any inconvenience this may cause.