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Incident: Control Panel

Status
Resolved
Start at
June 3, 2025, 4 p.m.
End at
June 3, 2025, 9:17 p.m.
Affected
EdgeAM Platform
Control Panel
EdgeAM Platform
Resolved
June 3, 2025, 9:17 p.m.

Service has been fully restored. Please contact the support team if you continue to experience difficulties.
Our apologies for any inconvenience this may have caused.

Monitoring
June 3, 2025, 7:41 p.m.

The service has been restored and is being monitored.
Once the incident is resolved, we will provide you with an update.

Identified
June 3, 2025, 5:09 p.m.

Our engineering team have identified the cause of the issue and already working to resolve it. As soon as we have more information about the case, we will provide you with an update.
We apologize for the inconvenience this may cause.

Investigating
June 3, 2025, 4 p.m.

The service may be partially unavailable due to operational difficulties.
We will keep you updated on the incident.
Our apologies for any inconvenience this may cause.