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Incident: Marketplace (OS Templates) | Cloud

Status
Resolved
Start at
Sept. 10, 2025, 6 a.m.
End at
Sept. 10, 2025, 3:10 p.m.
Affected
Cloud | Khabarovsk (RC)
Marketplace
Cloud
Khabarovsk (RC)
Moscow-1 (DT)
Novosibirsk (NX)
Saint Petersburg (K12)
Yekaterinburg (DH)
Moscow-2 (DM)
Cloud | Moscow-1 (DT)
Marketplace
Cloud | Novosibirsk (NX)
Marketplace
Cloud | Saint Petersburg (K12)
Marketplace
Cloud | Yekaterinburg (DH)
Marketplace
Cloud | Moscow-2 (DM)
Marketplace
Cloud
Resolved
Sept. 10, 2025, 3:10 p.m.

Immediate steps have been taken to restore the service and it is now operating normally. Please contact the support team if you continue to experience difficulties.
Our apologies for any inconvenience this may have caused.

Identified
Sept. 10, 2025, 6 a.m.

Our engineering team have identified the cause of the issue and already working to resolve it. As soon as we have more information about the case, we will provide you with an update.
We apologize for the inconvenience this may cause.