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Incident: Novosibirsk (NX)

Status
Resolved
Start at
Aug. 20, 2024, 5 a.m.
End at
Aug. 20, 2024, 6:01 p.m.
Affected
CDN
Novosibirsk (NX)
Hosting
Novosibirsk (NX)
Cloud
Cloud | Novosibirsk-1
Cloud | Cloud | Novosibirsk-1
Public Network
Resolved
Aug. 20, 2024, 6:01 p.m.

Service has been fully restored. Please contact the support team if you continue to experience difficulties.
Our apologies for any inconvenience this may have caused.

Monitoring
Aug. 20, 2024, 3:34 p.m.

The service has been restored and is being monitored.
Once the incident is resolved, we will provide you with an update.

Identified
Aug. 20, 2024, 7:29 a.m.

We are aware of the issue on the upstream provider’s side and already working together with them to resolve it. As soon as we have more information about the case, we will provide you with an update.

Investigating
Aug. 20, 2024, 5 a.m.

The service may be temporarily unavailable due to operational difficulties. The CDN traffic has been rerouted to nearby locations.
We will keep you updated on the incident.
Our apologies for any inconvenience this may cause.