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Incident: EdgeAM Platform | Control Panel

Status
Resolved
Start at
Jan. 28, 2025, 6:30 a.m.
End at
Jan. 28, 2025, 2:45 p.m.
Affected
EdgeAM Platform
Control Panel
EdgeAM Platform
Resolved
Jan. 28, 2025, 2:45 p.m.

Service has been fully restored. Please contact the support team if you continue to experience difficulties.
Our apologies for any inconvenience this may have caused.

Monitoring
Jan. 28, 2025, 6:58 a.m.

The service has been restored and is being monitored. We found that the incident was caused by difficulties on the upstream provider’s side.
Once the incident is resolved, we will provide you with an update.

Investigating
Jan. 28, 2025, 6:30 a.m.

The service may be partially unavailable due to operational difficulties.

We will keep you updated on the incident.
Our apologies for any inconvenience this may cause.